Terms & Conditions

Essentials For Our One on One Training & Workshops:

  • You must be able to read English.

  • You must be able to take direction.

  • You must be over the age of 16 (unless by prior agreement with 4C Voices)

Cancellation, Rescheduling & Refunds

  • A minimum of 7 days (168 hours) notice must be given to cancel your booking. If cancelled after this 7 day period 50% of your booking fee will be retained.

  • If you become ill and unable to attend a workshop or One on One session, please email us as soon as possible. Ideally no later than 48 hours prior to your scheduled booking. If we are able to fill your spot, no rescheduling fee will be due. If we are unable to fill your spot, there will be a 30% charge for rebooking.

Rescheduling

  • You may reschedule your appointment at any time up to 7 days (168 hours) prior to your booking by emailing: info@4CVoices.com. 

  • If less than 7 days you will not be able to change your appointment.

  • Voice reels cannot be rescheduled if you are less than 7 days from the booked date.

  • Any rescheduling request within 48 business hours (Mon-Fri) of your booking will, unfortunately, result in any payments made being forfeit as we won’t be able to fill your upcoming booking.

  • A rescheduling request cannot be open ended – a new date must be provided within 2 days of the initial request otherwise it will be deemed as a cancellation.

  • Only one reschedule per booking. More than one reschedule will result in your booking being cancelled until a rescheduling fee for 25% of the full/undiscounted session fee is paid.

Refunds

  • You may request a full refund within 14 days of making your initial purchase.

  • Any refund requests after this period will incur an admin charge of 20% of the full session value which will be deducted from the refund made. You will be refunded 80% of the session value as a credit note for any future 4C Voices booking. This credit will be valid for 3 months.

  • No refunds will be given 7 days or less prior to your booking.

  • No refund will be given after your first appointment reschedule.

  • Any refunds given will be net of any transaction fees we have incurred, where applicable.

Bookings

  • In the rare event that we have to cancel your session, we will let you know as soon as possible. In such an event, your payment will be reimbursed in full or put towards another date. We are unable to reimburse any other costs you may have incurred, such as travel and accommodation.

  • We reserve the right to change your booking arrangements including the date and time should the need arise. We will always inform you prior to this.

  • We reserve the right to transfer your session between studios or change the allocated voice producer.

Payments Plans

  • By purchasing a payment plan, you are entering into a binding arrangement with 4C Voices Ltd and agree to complete all payments for your payment plan.

  • Failure to make a payment will result in your plan being cancelled and any future bookings being cancelled.

  • Any payment plan deposits are non-refundable.

Privacy Policy

4C Voices’s privacy policy explains how we treat your personal data and protect your privacy when you use our Services. By using our Services, you agree that 4C Voices can use such data in accordance with our privacy policies.

General

  • The prices shown on this web site are valid regardless of any other prices shown on any other marketing material.

  • Any other prices or offers that differ to the web site are not valid.

  • We reserve the right to change our prices at any time.

  • Any prizes won in competitions for a Workshop, Demo or One on One must be booked within 4 weeks of winning otherwise your prize will no longer be valid.

  • Anyone under the age of 16 must be accompanied by an adult.

  • By making a booking with us, you agree that we can contact you to let you know about Voiceover related offers.

  • We reserve the right to use any audio produced by 4C Voices as examples of our work on our website.

  • We reserve the right to use any testimonials supplied for marketing purposes.

  • We reserve the right to use any video or photographic content taken during any sessions for marketing and promotional purposes.